The administrators for the Scheme are Barnett Waddingham, who are appointed by the Trustees. Most queries should be directed to the administration team as the first point of contact for members.
For all general enquiries, please call us on our helpline number on 0333 11 11 222.
Also you will be able to get in touch using the following email address HCC@Barnett-Waddingham.co.uk
If you want to write to the administration team, or need to provide documents, please use the following address:
Current Employees
If you are a current employee and have questions about your pension benefits, you can also contact the High Commission of Canada HR – Payroll, Compensation and Benefits Advisor, Sarah Murphy – using the following details:
Tel: 0207 004 6079
e-mail: Sarah.Murphy@international.gc.ca
MoneyHelper
MoneyHelper brings together the Money Advice Service, the Pensions Advisory Service and Pension Wise in one, easily accessible place. Offering a broad range of financial guidance and support, you can access free, impartial help about money matters and your pension, find a local financial adviser and use a range of handy calculators and tools.
https://www.moneyhelper.org.uk/en